Sr. Brand Manager, Channel Growth - Marketplace and Delivery

The Sr. Brand Manager, Delivery is responsible for driving rapid and responsible sales growth for Pizza Hut US Delivery across third-party aggregators and first-party channels. This strategic leader identifies and executes marketing opportunities to grow first-party delivery, focusing on full-funnel marketing promotions and overall business management. The role demands strong collaboration, project management, and data-driven decision-making to enhance go-to-market strategy for profitable growth. Success relies on a results-oriented mindset, stakeholder influence, and building strong relationships with franchisee leadership to support national and local initiatives.

Key Responsibilities:

Strategy & Communications

• Develop aggressive delivery sales growth strategies by identifying and sizing opportunities across Operations, Tech, Finance, and Marketing.
• Advocate for three key audiences-Consumers, Franchisees, and Brand-integrating their challenges and goals into unified third-party and first-party delivery plans.
• Foster partnerships with delivery partners (DoorDash, Uber Eats, Grubhub) to create breakthrough co-branded campaigns that drive Pizza Hut consideration and same-store sales growth.
• Collaborate with internal cross-functional marketing teams to ensure delivery is consistently supported across paid media, organic social, PR, and more.

Channel Execution

• Manage end-to-end operations of third-party and first-party delivery, including promotions, creative, menu optimization, paid media, and reporting.
• Analyze post-campaign results using vendor data, sales data, and third-party reports (e.g., MMM) to draw insights for budgeting and tactic mix for maximum ROI.
• Identify audiences and develop, test, and implement CRM strategies to improve first-party delivery adoption.
• Recommend improvements to consumer experience and reduce friction in ordering via the Pizza Hut App and Web.
• Stay informed about trends, technologies, and competitive activity in delivery marketing.
• Develop a delivery test and product roadmap for continuous sales growth.
• Manage budgets across various funding sources, vendors, and tactics.

Delivery System Management

• Contribute to ongoing improvement of delivery operations, including reducing friction in order experience, streamlining data/menu workflows, product development, and restaurant operations.
• Develop detailed project timelines, budgets, and resource allocations, ensuring timely delivery within project constraints.
• Partner with technology and operations teams to optimize delivery metrics such as wait time and customer satisfaction.
• Collaborate with franchisees and tech teams to reduce friction in restaurant setup, management, accounting, and invoicing, strengthening processes between restaurants and aggregator partners.

Required Qualifications:

• Education/Certifications: Bachelor's degree (or applicable experience) required.
• Experience: 10+ years in Ecommerce or Digital Marketing.
• Passion for consumer behavior and a proven record of translating consumer insight into sales.
• Proven project owner, capable of orchestrating teams to run a sales channel from strategy to results.
• Demonstrated ability to adapt to constant change and work effectively in a fast-paced environment.
• Desire to collaborate with a wide variety of talents, from creative to engineering.
• Strong communication skills, with the ability to flex from tactical to strategic conversations.

Salary Range: $139,000 - $147,150 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors.

Who We Are

Founded in 1958, Pizza Hut - a subsidiary of Yum! Brands, Inc. - now operates more than 18,000 restaurants in more than 100 countries. Pizza Hut is leading the way in providing customers with great experiences, innovating with technology and new products, as well as delivering exceptional service.

Our People & Culture

We're looking for people who LOVE pizza and thrive in a fun, past paced, and customer-centric environment. At our corporate campuses, Pizza Hut has created the perfect place for you to grow your career. Every day, you'll work to support our franchisees and teams across the U.S., continuously challenging yourself to feed more possibilities. In return, we'll provide professional development and career growth opportunities so that you can become your best and achieve your goals. And we'll sweeten the deal by immersing you in our world-class recognition culture and providing a robust array of benefits, some highlights include:

• Hybrid work schedule and year-round half day Fridays
• Onsite childcare through Bright Horizons
• Onsite dining center
• Onsite gym with fitness classes and personal trainer sessions
• 4 weeks of vacation per year plus holidays and time off for volunteering
• Tuition reimbursement and education benefits
• Generous parental leave for all new parents and adoption assistance program
• 401(k) with a 6% matching contribution from Yum!
• Comprehensive medical & dental including prescription drug benefits and 100% preventive care

Giving Back

As a global company, Pizza Hut aims to make the world better by acting responsibly with respect to food, planet and people. Whether it's donating food through the Harvest Program or supporting literacy with the Pizza Hut BOOK IT! Program - the company, our franchisees and our team members are committed to improving the communities we serve.

Pizza Hut is an equal opportunity workplace and committed to fostering an inclusive, diverse culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability and genetic information (including family medical history).