Job Details
Franchise Business Coach
Vaughan , ON
ID#300003283175327
JOB DESCRIPTION
Pizza Hut Canada is seeking a strategic, results-driven, and analytically minded Franchise Business Coach (FBC) for a role to partner with franchisees and restaurant leadership teams to drive operational excellence, business performance, and guest experience across franchise restaurants.
The FBC serves as a trusted advisor to franchisees, leveraging operational expertise, business acumen, and advanced data-driven insights to identify opportunities, influence operational decisions, and improve restaurant performance at scale. This role works closely with cross-functional teams to implement key business initiatives, support operational improvements, and drive sustainable growth.
RESPONSIBILITIES
QUALIFICATIONS
The expected salary range for this role is $80,000 - $95,000 CAD. Final compensation will be based on factors such as skills, experience, qualifications, and internal equity.
What's in it for you?
At Pizza Hut Canada, you'll have the opportunity to grow your career in a collaborative, value-driven environment where you can make an impact. This role offers exposure to global Pizza Hut operations, opportunities to adopt and share best practices across markets, and access to personalized career development programs designed to help you grow and succeed.
We thank all applicants for their interest in joining Pizza Hut Canada; however, only those selected for further screening will be contacted. Applicants are assessed based on skills and experience relevant to the role.
Pizza Hut Canada is proud to be an equal opportunity employer. We are committed to building a diverse, inclusive, and authentic workplace where everyone feels they belong. In accordance with applicable laws, we are committed to providing reasonable accommodations throughout the recruitment and selection process to meet the needs of applicants. If you require accommodation at any stage of the hiring process, please let us know.
Additional Information:
This posting is for a current vacancy and is being actively recruited to fill an existing role within Pizza Hut Canada. We use AI-assisted tools to help us review applications and support parts of the recruitment process. However, every application is reviewed by our Recruitment Team, not by AI. While we appreciate all interest, only those candidates selected for an interview will be contacted.
Pizza Hut Canada is seeking a strategic, results-driven, and analytically minded Franchise Business Coach (FBC) for a role to partner with franchisees and restaurant leadership teams to drive operational excellence, business performance, and guest experience across franchise restaurants.
The FBC serves as a trusted advisor to franchisees, leveraging operational expertise, business acumen, and advanced data-driven insights to identify opportunities, influence operational decisions, and improve restaurant performance at scale. This role works closely with cross-functional teams to implement key business initiatives, support operational improvements, and drive sustainable growth.
RESPONSIBILITIES
- Drive sales, profitability, operational KPIs, and overall restaurant performance by partnering with franchisees and Above Restaurant Leaders (ARLs), while owning and delivering measurable improvements in SSSG, transaction growth, and profitability across assigned restaurants.
- Analyze business and operational data to identify trends, opportunities, and actionable recommendations. Act as a key operational insights partner to the broader Ops team by identifying trends, sharing actionable business insights, and helping translate data into operational action plans.
- Develop and maintain reporting, dashboards, and performance analysis to support field operations and franchisee decision-making. Partner cross-functional with Operations, Marketing, Finance, and Digital teams to identify performance opportunities and support data-informed business decisions.
- Support and execute key initiatives including product launches, operational enhancements, technology implementation, and marketing programs.
- Lead and support cross-functional projects that improve operational consistency, efficiency, and restaurant performance.
- Monitor customer feedback and operational challenges to strengthen guest satisfaction and overall restaurant execution.
- Support restaurant openings, acquisitions, and operational transitions as required.
QUALIFICATIONS
- 3+ years of operational experience, preferably in a multi-unit franchise or QSR environment.
- Strong financial, analytical, and business acumen with demonstrated ability to interpret operational data, identify trends, and translate insights into actionable business recommendations.
- Advanced Microsoft Excel skills required, including reporting, analysis, and dashboard creation.
- Experience leveraging operational reporting and analytics tools to influence business performance and operational execution across multiple restaurants preferred (Experience with Domo and/or Power BI considered an asset).
- Strong project management, communication, and stakeholder partnership skills.
- Ability to manage multiple priorities in a fast-paced environment and travel within Canada.
- Ability to travel as required within Canada and Internationally if needed.
The expected salary range for this role is $80,000 - $95,000 CAD. Final compensation will be based on factors such as skills, experience, qualifications, and internal equity.
What's in it for you?
- Hybrid work model
- Paid Vacation days plus additional Flex Days
- Paid Volunteer Day - A chance to give back to the cause dear to you
- EAP Programs available to family as well Comprehensive benefits package
- Life insurance, disability and wellness programs
- Retirement savings programs including RRSP and DPSP with employer contribution
- Annual Performance Bonus
- Education reimbursement for employees
- Employee referral program
At Pizza Hut Canada, you'll have the opportunity to grow your career in a collaborative, value-driven environment where you can make an impact. This role offers exposure to global Pizza Hut operations, opportunities to adopt and share best practices across markets, and access to personalized career development programs designed to help you grow and succeed.
We thank all applicants for their interest in joining Pizza Hut Canada; however, only those selected for further screening will be contacted. Applicants are assessed based on skills and experience relevant to the role.
Pizza Hut Canada is proud to be an equal opportunity employer. We are committed to building a diverse, inclusive, and authentic workplace where everyone feels they belong. In accordance with applicable laws, we are committed to providing reasonable accommodations throughout the recruitment and selection process to meet the needs of applicants. If you require accommodation at any stage of the hiring process, please let us know.
Additional Information:
This posting is for a current vacancy and is being actively recruited to fill an existing role within Pizza Hut Canada. We use AI-assisted tools to help us review applications and support parts of the recruitment process. However, every application is reviewed by our Recruitment Team, not by AI. While we appreciate all interest, only those candidates selected for an interview will be contacted.
At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC (“YRSG”) and Yum Connect, LLC (“Yum Digital and Technology”)(collectively, “Yum”) is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.
If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest you.