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Marketing Automation Associate
* We are currently seeking a Marketing Automation Associate channels who will champion data driven insights to help improve customer acquisition, retention, and loyalty. This individual will develop and manage the execution of digital marketing related activities associated with our email, SMS, and mobile push channels.
* The ideal candidate is someone with digital marketing experience with a focus on customer engagement and data. This candidate will be responsible for managing an integrated marketing strategy that develops valuable and long-term relationships with customers by leveraging customer behavioral and transactional data to deliver personalized marketing campaigns. This role will lead Pizza Hut's email, SMS, & mobile push marketing programs.
* Recognize inefficient processes and apply technology and automation to solve them
* Manage the master plan of email, mobile push, and SMS activity to ensure that marketing campaigns dovetail effectively to achieve revenue objectives
* Plan, design, and execute the marketing calendar for email and mobile channels.
* Ensure each campaign has clear success metrics and are achieving appropriate business objectives – use results to influence future marketing activities
* Develop test & learn campaigns to support overall mobile and email business objectives.
* Develop a deep understanding of customer behavior and insights in order to execute campaigns.
* Manages interactions with cross-channel partners related to CRM such as Analytics, Loyalty, IT, Finance, Marketing and Customer Service to develop and execute on optimization strategies to ultimately drive category growth.
* Produce sales forecasts and leverage data-driven insights to inform business strategies.
* Be the creative content champion for email and mobile channels, ensuring all brand and business objectives are being met.
* Provide in depth consumer insight such as customer purchase patterns, preferences, and the Pizza Hut brand coupled with industry best practices to drive business decisions
* Bachelor's degree in Marketing, Computer Science, or related field with 3 years' experience or Masters with 1-2 years of experience working in Digital Marketing.
EXPERIENCE (and other qualifications)
* 3-5 years of related experience in digital marketing (email, mobile), analytics, and/or significant e-commerce retail experience
* Experience working within and implementing Marketing Automation Platforms (Salesforce, Adobe, etc.)
* Experience with HTML and CSS languages to build and execute automated campaigns
* Ability to leverage digital analytics tools such as Google Analytics and Adobe Analytics
* Prior experience in extracting and analyzing large volume of data using SAS / SQL or other large data analysis tools
* Experience automating processes with technologies, such as Python, and with site testing and personalization tools a plus
* Outstanding written and oral communication skills, able to communicate business, creative and technical feedback
* Self-starter, able to work with minimal supervision
* Ability to manage multiple projects at a time with efficient ability to prioritize
* Self-motivated team player that brings excitement and enthusiasm to work each day
* Enjoys working in a fast paced, constantly iterating environment
Pizza Hut, a subsidiary of Yum! Brands, Inc. (NYSE: YUM), serves and delivers more pizzas than any other pizza company in the world. With easy order options including the Pizza Hut app, mobile site, Facebook and Twitter messenger and Amazon devices, Pizza Hut is committed to providing an easy pizza experience – from order to delivery.
Founded in 1958, Pizza Hut has become the most-recognized pizza restaurant in the world, operating more than 16,400 restaurants in more than 100 countries.
Pizza Hut is also the proprietor of The Literacy Project, an initiative designed to enable access, empower teachers and inspire a lifelong love of reading. The program is rooted in the foundation set by the Pizza Hut BOOK IT! Program, which is the longest-running corporate supported literacy program, impacting more than 14 million students each year. For more information, visit www.pizzahut.com . Follow Pizza Hut on Facebook (www.facebook.com/PizzaHut ), Twitter (www.twitter.com/pizzahut ) and Instagram (www.instagram.com/pizzahut ).
Welcome to Pizza Hut® Careers
Pizza Hut is committed to breakthrough innovation and the success of our employees. From our world class operations to our passionate customer mania philosophy and an incredible franchise system, this is one great place to work! So come see what it's like to be with a global leader in the restaurant industry. You'll find a fun, fast paced and supportive culture, where all of our success comes from our belief in people, and investing in you is our top priority.