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Job Details

Licensee Business and Operations Coach

7100 Corporate Drive , Plano , TX
ID#3390

We are seeking an experienced Business and Operations Coach to join our team, working closely with our non-traditional licensee partners to enhance their Pizza Hut operations. The ideal candidate will possess a strong background in business coaching, operational efficiency, and relationship management. As the liaison between Pizza Hut and the licensee partner, you will play a critical role in ensuring the success of both parties.

Key Responsibilities:
  • Serve as the primary point of contact between Pizza Hut and our licensee partners, fostering strong, collaborative relationships
  • Provide guidance and support to new and existing licensees in all aspects of restaurant operations, including food quality, customer service, profitability, and growth
  • Monitor and report on key performance indicators related to Pizza Hut brand standards and operational procedures; implement accountability processes to ensure compliance
  • Provide initial and ongoing training and development to licensee partners and their staff, ensuring best practices are followed and company standards are upheld
  • Conduct Business Reviews with licensees to achieve mutually established targets including assessment of financial statements and operational performance
  • Collaborate with cross-functional teams within Pizza Hut to ensure alignment and support for non-traditional licensee partners

Requirements:
  • 5+ years of experience in business coaching, operations management, or a related role, preferably within the food service or retail industry
  • Strong leadership, coaching, and mentoring skills
  • Excellent interpersonal and communication skills, with the ability to build and maintain relationships at all levels
  • Ability to analyze financial statements and operational reports and develop action plans to achieve performance targets
  • Ability to work independently, managing multiple priorities and deadlines
  • Travel: 40-50% travel expected

Preferred Qualifications:
  • Bachelor's degree in Business Administration, Hospitality Management, or related field
  • Experience working with non-traditional or multi-unit retail environments
  • Knowledge of the pizza industry and familiarity with food safety regulations
  • Bilingual or multilingual capabilities

If you have a passion for driving operational excellence, ensuring brand standards, and coaching and mentoring others to achieve their full potential, we encourage you to apply for this exciting opportunity as a Pizza Hut Business Licensee Coach.

Salary Range: $93,800 - $110,400 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors.