Job Details
Franchisee Business Partner (MI, OH, IN, IL, Dallas, Atlanta or other major airport hub)
7100 Corporate Drive , Plano , TX
ID#3926
Job Functions:
- Manages 10 - 25 franchisee partners
- Responsible for developing deep understanding of franchisee businesses and markets
- Responsible for building a strong, trusting relationship through establishing strong credibility and helping franchisee drive results
- Responsible for influencing franchisees to grow a valuable, profitable, and successful business through understanding their restaurant and business level P&Ls and levers
- In partnership with franchisees, engages in a comprehensive business planning process, including local market and competitive review, to identify gaps and opportunities that drive sales, traffic, profitability, improves the customer experience, restaurant operational improvements (labor management, food cost management, operational processes), and identification of restaurant asset / image improvements.
- Work with franchisee (FZ) on brand destroying restaurants towards enhanced performance
- Partners with internal business partners (ie. finance, development, legal, HR, marketing, and technology) to provide feedback and implement business initiatives that help enable business growth
- Works with Ops Advisors on specific restaurant initiatives and improved operational performance
- Acts as primary liaison between franchisee partner(s) and Pizza Hut and serves as brand main point of contact for all items related to franchisees including crisis management (PR/Legal/Food Safety/Personnel)
- Leads and coaches one direct report
- Travel 10 days per month or about 50% of the time
Requirements:
- Bachelor's degree in business or related field
- 5+ years of QSR, restaurant, retail, food and beverage, or similar industry expertise to credibly provide guidance and advice to franchisees and their employees to help make their businesses more successful
- Understanding of the restaurant P&L, including what levers to pull to help drive sales & profitability
- Skilled in problem solving and identification of opportunities/gaps
- Strong interpersonal skills to develop and maintain franchisee relationships and influence senior FZ leaders towards brand goals and aligned business objectives
- Investment/financial competency to understand how to think about return on investment of capital put into new restaurants, remodels, equipment, personnel, technology, and initiatives to drive productive business planning conversations
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
Salary Range: $122,100 to $143,600 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors.
At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC (“YRSG”) and Yum Connect, LLC (“Yum Digital and Technology”)(collectively, “Yum”) is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.
If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest you.