7100 Corporate Drive
Plano, TX 75023

Technical Scrum Master


Our platform team is rapidly growing as we optimize our digital ordering channels and technology innovations to create competitive advantages for our restaurants around the globe. We are seeking a Technical Scrum Master who can understand functional specifications and network systems for the overall profitability of the business. This role will require the candidate to lead a scrum team while working with other analysts to manage & document requirements. In this role, you will lead Agile ceremonies, be an integral part of the team and work closely with the Product Owner.

Key Responsibilities:
  • Assisting with internal and external communication, improving transparency, and radiating information

Scrum Master Responsibilities (90%):
  • Facilitating various Scrum and/or Kanban activities such as: Daily Scrum, Sprint Planning, Sprint Reviews, and Sprint Retrospectives
  • Empowering the team to be self-organized
  • Think about the broader implications of your team's work (dependencies, risks, etc)
  • A coaching and mentoring mindset where you will coach members of the scrum team on best practices, opportunities for improvement, and how to avoid common anti-patterns
  • Comfortable floating from team to team once your coaching assignment is ended

Technical Aptitudes (10%):
  • Validate & understand business requirements
  • Refine user stories from a technical perspective and prepare documentation for storyboarding
  • Clarify business ideas and understand primary goal, and contrast with solution.
  • Working closely with the Product Owner to ensure product backlog is visible and prioritized towards business value

  • Bachelor's Degree in Computer Science or Engineering degree. Alternatively equivalent professional experience
  • 5+ years overall in professional IT roles, with 2+ years of experience working as a Business Analyst in an Agile environment
  • Scrum Master certification (CSM) and/or SAFe PMPO or Scrum Master
  • Scaled Agile (SAFe) experience
  • Growth-minded professional who demonstrates initiative in both team environments or independently
  • Experience with Jira and Confluence
  • Ability to independently multi-task and work well in a fast-paced environment
  • Ability to quickly identify and analyze inconsistent results with little to no guidance
  • Ability to write Acceptance Criteria in technical natural language suitable for test automation
  • Critical thinking to determine best outcome/resolution
  • Research and organizational sense
  • Growth-minded professional who demonstrates initiative in both team environments or independently

Preferred Technical Experience:
  • Technical understanding of software development & SDLC
  • Experience working with APIs and technical story writing
  • Previous experience operating in a role that required analyzing data
  • Entry level experience / educated in writing code in any language

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