Market Coach


The Market Coach has overall responsibility for the operations of assigned restaurants including quality, service, inventory, sanitation, and sales. The Market Coach directs the recruitment, retention and development of the Area Coaches and their teams as well as Training Coach and other Above Restaurant Leaders.

Essential Functions

* Identifying top talent and coaching and developing our future leaders.
* Ensures assigned area achieves financial commitments and guest satisfaction standards.
* Provides strategic and tactical guidance to develop restaurant operations, standards and guidelines including service, product preparation, sales, guest relations, safety/security, marketing and employee development.
* Monitors capital expenditures within each restaurant and for assigned area.
* Analyzes systems and procedures for continual improvement.


1. Complex Problem-Solving Skills

2. Judgement and Decision Making

3. Management of Time and Financial Resources

4. Personal Effectiveness/Credibility

5. Thoroughness, detailed-oriented, and high organizational skills.

6. Collaboration Skills

7. Has an aptitude for continuous improvement and operations innovation

8. Communication Proficiency verbally and in writing

9. Possesses strong change management skills

10. Succeeds in a performance and accountability culture

11. Proficient in Microsoft Office Suite

12. Self-driven; can work independently and has ability to multi-task

13. Flexibility

Supervisory Responsibility

4-6 Direct Reports


Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are dependent on the needs of the business and must be fully-flexible and available to address urgent situations, as needed.

Required Education and Experience

1. Associates Degree

2. Minimum of (3) three years restaurant management experience

3. 4+ years multi-unit leadership experience managing direct reports

work and field experience in lieu of and/or higher education may be considered for employment

Preferred Education and Experience

1. Bachelor's Degree

2. Minimum of (5) five years restaurant management experience

3. 4+ years multi-unit leadership experience managing direct reports

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