7100 Corporate Drive
Plano, TX 75023

Manager of Transformation


The Manager of Transformation will be responsible forassessing, monitoring, and enhancing business performance for the organization through continued innovation and improvement to business processes. Will support org changes by working to solve inefficiencies in processes, communication, and tools. They will also play an important role in helping to foster a culture of sustainable change through the creation and embedding of Agile and Lean methodology to deliver sustained business transformation.

  • Partner with mission and function leads to determine and propose prioritization of areas for improvement
  • Identify (through input from functions) and track broken, inefficient, or unnecessary process and ways of working within or across functions and teams and communicate the improvement opportunity
  • Drive continuous improvement and process innovation initiatives across functions to enable greater speed, productivity, and efficiency throughout the organization
  • Lead the development and implementation of a plan to resolve inefficiencies and process gaps, leveraging benchmarks to identify and own implementation of identified improvement initiatives
  • Bring recommendations for solutions to fix processes to Amplify/PH US LT for decisions as needed
  • Develop, maintain, and communicate measures or KPIs to report progress of initiatives and demonstrate impact of process improvements on function outcomes, productivity, etc.
  • Assist in the development and implementation continuous improvement approach and strategy for functions, leveraging tools and methods like Agile to regularly identify opportunities to improve processes and re-priortize or stop unnecessary or low value work to better deliver outcomes
  • Champion of Agile by providing leadership, training, and guidance in the Agile mindset, values, and process
  • Support development of learnings and best practices in Agile usage across the organization, and partner with the Chief Transformation Officer and Scrum Masters to elevate the business org's agile maturity

Knowledge and Skills Required:
  • Bachelor's degree in business or related field
  • 5+ years continuous improvement experience from similar role including process improvement, project management, or business analysis
  • Understanding of continuous improvement concepts and approaches to visualize or improve ways of working; particularly, demonstrated experience working in or successfully successfully implementing Agile
  • Embraces continuous improvement practices and Agile principles and methods
  • Skilled in consultative approach and root-cause problem solving methodologies
  • Ability to influence a diverse group of stakeholders, and communicate and collaborate with senior leaders
  • Strong interpersonal, verbal, and written communication skills
  • Strong proficiency in Office Suite

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