7100 Corporate Drive
Plano, TX 75023

Manager, Learning and Development- Pizza Hut International


Pizza Hut International is instituting a COVID-19 vaccination requirement for health and safety reasons. Effective January 3, 2022, Pizza Hut International requires that corporate employees are fully vaccinated against COVID-19 as a condition of employment, subject to reasonable accommodation as required by law.


Pizza Hut, a subsidiary of Yum! Brands, Inc. (NYSE: YUM), serves and delivers more pizzas than any other pizza company in the world. With easy order options including the Pizza Hut app, mobile site, Facebook and Twitter messenger and Amazon devices, Pizza Hut is committed to providing an easy pizza experience - from order to delivery. Founded in 1958, Pizza Hut has become the most-recognized pizza restaurant in the world, operating more than 16,400 restaurants in more than 100 countries.

High level overview of the role:

The Learning and Development role focusses on talent across the Latin American/Iberia (LAI) region including the restaurant support center and restaurant teams. The key deliverables include restaurant level metrics, above store talent who pass the rehire test and a culture execution that is visible and felt by all.


Latin America/Iberia (LAI) region constitutes ~2500 restaurants in 32 countries and operating 2 brands Pizza Hut and Telepizza, this role is key to recruitment. Development and retention of talent above store and in store by executing the HR and Training strategy

- Support franchise organizations to drive culture and employee engagement using the Yum! framework for Smart, Heart and Courage

- Support franchise markets to drive performance on HR measures for Restaurants Support Centre, build a culture where an A team leads the business in each Latin America/Iberia (LAI) markets

- Lead employee development and engagement initiatives for Pizza Hut Latin America and Iberia teams, lead the Next gen Program of emerging leaders

- Partner with functional hiring managers and recruitment teams to lead & support the recruitment and onboarding needs for Pizza Hut LAI

- Partner with Operations to drive bench planning and build capability for restaurant and above-restaurant leaders

- Manage Hut University, a training platform with one convenient website that is the single point of access to all learning-related activities, courses and reporting (an Operating Standard and primary pillar of the World Class Operations Vision)

- Support field implementation of HR/Training Technology, Lead implementation and drive usage of training systems in assigned markets

- Collaborate cross functionally and with Pizza Hut International teams in creation and delivery of training material for NPD regional rollouts

- Partner with Latin America, Caribbean & Iberia (LAI) Pizza Hut team to drive key brand strategic initiatives. (i.e. new layers and channels, brand positioning)
- Franchise HR and Training Leadership Teams

- External Vendors

- Undergrad Degree in HR, Learning & Development or Business preferred
EXPERIENCE (and other qualifications):
- 3-5 years' experience in Retail or Quick Service Industry in a medium to a large size organization leading Training, development or Organizational Development

- Proficiency in Spanish and English (including writing)

- Previous business and cultural experience in Latin America preferable

- Must be fully vaccinated by January 3, 2022, subject to reasonable accommodations. Proof of vaccination required.

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