Job Details

Are you ready to be part of a dynamic and innovative leader in the world of pizza? At Pizza Hut, we are dedicated to excellence and fostering employee growth. We are on the lookout for a talented and motivated Manager of Franchisee Communications to join our team and make a significant impact. In this pivotal role, you will be at the forefront of developing and executing effective communication plans that align with our company's vision, goals, and priorities. Your mission will be to craft and manage a comprehensive franchisee communication strategy, including a content calendar, key message development, and engagement initiatives that drive alignment and enthusiasm within our franchisee network. We are seeking a confident, strategic, and proactive individual with a passion for communications and franchisee engagement. If you are a go-getter who thrives in a fast-paced environment and is eager to contribute to our success, we want to hear from you!

Key Responsibilities:

• Develop Franchisee Communication Strategy - Create and implement an effective communication plan that ensures consistent messaging across all communication channels for franchisees.
• Content Calendar Management - Develop and maintain a content calendar that aligns with key business objectives, franchisee needs, and company priorities.
• Cross-functional Collaboration - Work closely with leadership and other departments to translate strategic goals into clear and impactful communication plans.
• Content Creation and Editing - Draft, review, and edit communication materials, including presentations, newsletters, and updates tailored for franchisees.
• Event Planning and Execution - Support the organization of franchisee conferences, town halls, and webinars, managing content and communication deliverables.
• Franchisee Communication & Engagement: Ensure franchisee communications are aligned with brand voice, values, and business priorities. Support the planning and execution of franchisee conferences, town halls, webinars, and other event by managing content & communication deliverables. Monitor the effectiveness of communications through feedback and surveys, using insights to enhance engagement strategies.
• Maintain Internal Relationships - Collaborate with internal teams (Operations, Marketing, Development, IT) to stay informed about business changes and ensure franchisee communication is up to date.
• Advisory Role - Act as a trusted advisor to leadership, providing insights on communication gaps and franchisee needs.

Required Qualifications:

• You will be required to attend the Plano, TX office 3 days a week on Tuesday, Wednesday and Thursday.
• Required on-call time (approximately every 3rd weekend and after hours)
• Experience: 7-9 years of experience in with a public relations agency or corporate communications department
• Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Writing Skills: Exceptional written and verbal communication abilities with a strong command of AP style.
• Project Management: Strong organizational skills with the ability to manage multiple projects concurrently. Ability to think strategically, anticipate challenges, and develop proactive communication plan.
• Collaboration: Proven success in working cross-functionally with internal teams and stakeholders.
• Event Planning: Experience in supporting conferences or large-scale meetings.
• Adaptability: Ability to work in a fast-paced, dynamic environment.

Preferred Qualifications:

• Education: Bachelor's degree in Communications, Public Relations, or a related field.
• Experience: Previous experience in a QSR, restaurant, or retail environment is a plus.
• Design Skills: Proficiency in Adobe Suite (Photoshop, Illustrator, InDesign) and Canva.
• Technical Proficiency: Light video editing skills.
• Leadership: Experience in leading and guiding teams, particularly in a communication role.

Salary Range: $122,000 - $130,000 annually + bonus eligibility . This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors.