
Job Details
Director of Operations
20 Ketchum St , Westport , CT
ID#958a0e5d-cec4-4c7d-98c4-a99200e1ffec
• Direct and manage overall operations of restaurants through on-site visits and analysis of reports. Ensures assigned area achieves financial commitments and guest satisfaction standards.
• Provide strategic and tactical guidance to develop restaurant operations, standards and guidelines including service, product preparation, sales, guest relations, alcohol awareness, safety/security, marketing and GM development.
• Ensure direct reports perform all necessary administrative and accounting duties promptly and properly. This includes preparing/overseeing and submitting of accurate daily/weekly/monthly paperwork, ensuring cash handling procedures, maintaining and controlling of restaurant assets, maintaining food and beverage inventory, compliance with local, state and federal laws, regulations and guidelines, adhering to the restaurant operating budget, and managing service contracts.
• Ensure direct reports perform all necessary administrative and accounting duties promptly and accurately. Monitors capital expenditures within each restaurant and for assigned area.
• Analyze systems and procedures for continual improvement. Provides strategic direction for sales, operations and promotions.
• Supervise area manpower, i.e., hiring, assignment, training, motivation, evaluation, promotions, discipline, and termination of restaurant management personnel. Responsible for General Management development, evaluation, training and discipline.
Requirements
• Driving sales and profit by leading execution of brand specific expectations, standards, and service
• Establishing clear direction, set clear goals, monitor progress and measure results
• Providing ongoing coaching and development of our restaurant managers
• Identifying, planning and executing strategic initiatives that drive operational effectiveness
• Managing operational expenses and new restaurant initiatives
• Working a varied schedule, including weekends, evenings, and holidays
Additional Information
• The restaurant / hospitality industry
• Are aligned with our "PEOPLE FIRST" mission and values
• Identifying top talent and coaching and developing our future leaders
• Positively engaging and developing your management teams to drive results
• Ensuring we get the small details right, so the big ones fall into place
• Delivering high quality, fresh ingredient food without compromise
At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC (“YRSG”) and Yum Connect, LLC (“Yum Digital and Technology”)(collectively, “Yum”) is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.
If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest you.