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Director, Franchise Transformation

7100 Corporate Drive , Plano , TX
ID#3819

We are seeking a Director of Franchise Transformation to drive the strategic transformation of Pizza Hut's franchise operations. This individual will play a key role in improving restaurant performance and profitability across distressed franchise locations, focusing on designing and implementing a framework for revitalizing Franchises facing significant financial and operational challenges. The role requires a results-driven leader with a strong background in franchise development, financial acumen, operational excellence, and transformational leadership.

Key Responsibilities:
  • Develop and execute a strategic framework for distressed Franchises, ensuring significant improvements in restaurant performance and profitability.
  • Leverage insights gained from alternate operating models, including JV partnerships, to create a detailed playbook aimed at recovering distressed franchises and begin its implementation with specific organizations identified by the Pizza Hut Franchise Governance Committee (FGC).
  • Directly lead finance and marketing resources to maximize the impact of transformation efforts in partnership with franchisee, ensuring alignment across teams to deliver results.
  • Work closely with the Franchise Governance Committee and Franchise Excellence Directors to identify distressed FZs and provide targeted transformational support as needed.
  • Offer hands-on support and strategic counsel to the Franchisee Directors and other key stakeholders on transformation initiatives, ensuring effective implementation and communication across the organization.
  • Report directly to the US COO, providing regular updates on transformation progress and outcomes. Ensure clear communication with both the Executive Leadership Team and relevant franchisee partners.

Required Qualifications:
  • You will be required to attend the Plano, TX office 3 days a week on Tuesday, Wednesday and Thursday, when not traveling.
  • A minimum of 10+ years in franchise transformation, business development, or operations within the restaurant or retail industry.
  • Strong ability to build financial models, assess franchise performance, and drive financial results.
  • Firm understanding of marketing approaches to drive profitable same store sales growth
  • Proven experience leading cross-functional teams, with the ability to influence and align diverse groups to achieve business objectives.
  • Ability to develop and implement a 1-3 year strategic transformation plan while addressing short-term obstacles and immediate needs.
  • Strong negotiation and influence skills, particularly in franchisee relationships and complex business partnerships.
  • Excellent communication skills, capable of engaging with senior executives, internal teams, and franchisee partners to drive alignment and action.
  • Comfortable working in ambiguous, high-pressure environments and quickly adjusting strategies to meet evolving business needs.
  • Ability to travel 30-40% of the time.

Preferred Qualifications:
  • Experience within YUM! or a similar franchise environment is a plus.
  • MBA or equivalent education preferred.

Salary Range: $160,400 - $188,800 annually + bonus eligibility and stock-based compensation. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors.

At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC (“YRSG”) and Yum Connect, LLC (“Yum Digital and Technology”)(collectively, “Yum”) is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.

If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest you.