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Digital Technology Leader (LA&C)

7100 Corporate Drive , Plano , TX
ID#3966

We are looking for a Bilingual (English/Spanish) Regional Digital & Technology (D&T) leader for our LA&C business, with a proven track record in leading digital transformation and performance. This role is part of a fun, fast-paced, and supportive culture, where all our success comes from our belief in people and investing in our top talent.

Key Responsibilities:

Digital Leadership:
  • Lead and develop the Digital & Technology strategy for the LA&C region.
  • Influence at every level, imparting digital knowledge and skills in a constructive, empowering, and collaborative way.
  • Drive digital performance by ensuring the overall tech stack works seamlessly for the benefit of the customer and the teams in-store.
  • Ensure franchisee compliance with brand standards, including driving adoption of the Byte product suite.

Capability Building, Leadership & Direction:
  • Provide direction, leadership, and coaching to both permanent and contractor expertise within the Digital & Technology team.
  • Hold self and team to high standards at all times, proactively identifying, assessing, and mitigating strategic risks.
  • Build awareness across the business and franchise community on technology projects and initiatives.
  • Ensure franchise partners and key vendors have the resources and know-how to successfully execute and deliver digital performance.

Technology Strategy & Leadership:
  • Set out the regional strategy for technology, balancing business drivers, supplier roadmaps, project dependencies, and technical constraints.
  • Be accountable for regional input into technology brand standards, Byte product roadmaps, and brand technology strategies and projects.
  • Establish and manage relevant budgets across the Technology teams.
  • Drive digital and technology brand standard adoption with franchisees.
  • Determine structures and resourcing across Technology in partnership with HR & Finance.
  • Coordinate subject matter expertise to support analysis of data to diagnose issues or determine enhancements.
  • Assure regional suppliers and intercede with support from supporting functions as required.
  • Define key strategic initiatives within the digital and technology roadmap to drive overall brand performance and innovative experiences.

Ad Hoc Support:
  • Serve as a senior escalation point for Technology issues with franchisees, Yum D&T, and Yum approved technology suppliers.
  • Occasionally work outside of traditional core hours to manage suppliers and third parties to ensure systems released across Global Pizza Hut best support the business.

Required Qualifications:
  • Must be Bilingual in Spanish and English.
  • You will be required to attend the Plano, TX office 3 days a week on Tuesday, Wednesday and Thursday.
  • 5+ years in leadership positions, with experience in digital and technology leadership, ideally in senior roles within E-Commerce, Digital Marketing, or other fast-paced tech and digital organizations.
  • Knowledge and experience with digital and operational tools and platforms, including CRM, Loyalty, CDP, and POS.
  • Strong relationship-building skills and the ability to gain influence with key stakeholders to drive data-driven decisions.
  • Strong teamworking ethos that fits the Global Pizza Hut working culture and values.
  • Initiative and drive for self-development beyond company-assisted training and mentoring; active in the training and mentoring of others.
  • Global or regional scope exposure, ideally with franchisee relationships or in fast-paced, customer-facing industries.
  • Bachelor's degree required.

Preferred Qualifications:
  • Master's degree preferred, in fields such as E-Commerce, Digital Marketing, Digital Transformation, Information Technology, or Business Administration.


Salary Range: $139,000 to $160,000 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors.

At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC (“YRSG”) and Yum Connect, LLC (“Yum Digital and Technology”)(collectively, “Yum”) is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.

If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest you.